Privacy Policy
Effective Date: November 17, 2025
Cozy Scents Haven
512 Williams St.
Maysville, Oklahoma 73057
Phone: 580-768-3321
Cozy Scents Haven (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information in several ways:
A. Information You Provide Directly
• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely through third-party providers; we do not store full card numbers)
• Messages or inquiries you send us
B. Automatically Collected Information
When you visit our website, we may automatically receive:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website
This information helps us improve site performance, customer experience, and security.
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Understand how visitors use our site
• Provide a better browsing and shopping experience
You may disable cookies through your browser settings.
2. How We Use Your Information
We may use your information to:
• Process and fulfill orders
• Send order confirmations and updates
• Respond to inquiries and provide customer service
• Improve our website, products, and services
• Send optional marketing emails (with your consent)
• Prevent fraud or unauthorized transactions
• Comply with legal obligations
We do not sell or rent your personal information.
3. How We Share Information
We may share your information only with trusted third parties who help us run the business, such as:
• Payment processors (e.g., Square, Wix Payments, PayPal, Stripe)
• Shipping carriers
• Email service providers
• Website hosting and analytics providers
These partners only receive the information needed to perform their specific services and must protect your data.
We may also disclose information if required by law, to protect our rights, or to prevent fraud.
4. Data Security
We take reasonable technical and organizational measures to protect your information, including encryption, secure payment processors, and restricted access.
However, no system can guarantee 100% security, and you use the site at your own risk.
5. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• Accessing or updating your information
• Requesting deletion of your data
• Opting out of marketing emails
• Disabling cookies in your browser
You can request changes or deletion by contacting us at hello@cozyscentshaven.com or via our contact page on our website.
6. Email/Text Communications
With your consent, we may send you newsletters, updates, or promotions.
You may unsubscribe at any time using the link in any email, reply STOP to any text you have previously subscribed to receiving, or by contacting us directly at 580-768-3321.
7. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Cozy Scents Haven
512 Williams St.
Maysville, Oklahoma 73057
Phone: 580-768-3321
Email: hello@cozyscentshaven.com